Medical Affairs

Request for Medical Science-Related information

The Korea Medical Affairs Organization is committed to high-quality scientific engagement with the healthcare community.

Team members support both Alcon’s vision care and surgical franchises for the entire lifecycle of a medical device, with a larger focus on post-market activities.

The prime goal of the Korea Medical Affairs team is to develop and disseminate up-to-date scientific and medical information relevant to Alcon technologies and products. Our team works on post-marketing clinical trials or AITs, develops relationships with eye care providers, healthcare providers, and researchers.

To submit a question or a request that is related to ophthalmic or optometric medical science, laboratory or clinical data, or medical device technologies, please contact us at the relevant e-mail and telephone numbers as follows:

If your request is specific to information on an Alcon product, please email Medical Information ([email protected]).

If your request is related to a product complaint or medical safety issue (like an adverse event), please direct your request directly to:
Medical Safety ([email protected]) or call directly at +82 2 2007 8434

Should your upload to this portal be related to a product or complaint or medical safety issue, it will be redirected and reported to our Medical Safety/Complaint Handling department for processing first.